Terms and Conditions

Vantage parts Ltd (Trading as ASTON.PARTS) are an independent Aston Martin parts specialist and are not connected in any way to Aston Martin Lagonda

Stock is continuously arriving and takes time to assess and add to the site. This means the part you are looking for may be available but has not been Listed on the website. It also occasionally means we could recently have sold an item which is still listed on the website. Please send a full list of the parts you need for your car, and we will respond with prices and availability. Some items are a generic listing (e.g. front bumpers), where we show 1 picture yet have perhaps 12 in various conditions. In these instances we will send you a picture of the specific item we propose to send, along with its unique individual price.


The prices payable for the items that you order are clearly set out in the web site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, if we notify you before we dispatch the item concerned. If you feel that we have over priced an item by mistake please get in contact to discuss.

Delivery Policy and Costs

We can deliver to most countries. Due to the individual nature of each order (size, value, quantity) we use a variety of different couriers and services to provide you with the service you want, at the best price we can find. Where possible Shipping will be calculated during the checkout process. If this is not possible the system will hold your order and email us so that we can respond with a shipping rate at which point you can complete your order. Delivery will be made to the address specified by you during the checkout process.

Tax Charges (Customs Information)

You will be responsible for complying with any customs requirements or import duties levied once the goods reach your country. ASTON.PARTS has no control over these charges, and therefore cannot predict what they might be.  This includes all countries within the EU of which we are no longer a member since Brexit January 2021

Cancellations, Returns, and Exchanges

You may cancel your purchase within 14 days of receipt of goods, whereby an exchange or full refund will be given (stock items). This does not apply to items which are custom made to order – such as new interior trim parts or items that have a degree of customisation – such as cutting a section from a bodyshell. This is provided the item is returned unused and in its original packaging. (This does not affect your statutory rights). In common with other sellers we do not accept the return of used electronic components due to the ease with which they can be damaged by other faults on your vehicle coupled with the near impossibility of getting them tested after return. New electronic components are covered by warranty from Aston Martin themselves and they require the fitting dealer to return them through the dealer system as the system can provide the needed fault reports to Aston Martin. All parts must be professionally fitted.

Should you wish to return your items in accordance with this then please contact us by e-mail within the specified time frame.

Incorrectly ordered stock items returned will be subject to a 20% restocking charge. Non-stock/special ordered items may not be returned unless specifically agreed by ourselves beforehand, and will be subject to a minimum 30% handling charge. On any non stock special order item we reserve the right to charge a deposit of £100 or 50% of order value to the customers credit/debit card, which is non returnable in the event of cancellation, based upon the customer’s implicit instructions to order the goods on their behalf. returned parts must be packed safely as they were delivered and in the original packing. We recommend that you use a trackable service to return any item. ASTON.PARTS will not be held liable for the cost of return or lost parcels.

Faulty items must be returned at customers cost, we will replace or repair the part at our choice. We are not responsible for additional cost such as labour charges or gaskets involved in removal/refitting of parts and will not contribute towards such costs. All parts are covered by a 3 month warranty from ourselves, some new parts may have a longer warranty – please ask. Normal wear and tear is not a covered by warranty.

Please note that for returned goods we do not refund the price of the return delivery charge. All returns are at the customers cost.

Missing or wrongly supplied items must be reported within 7 days of receiving your order. Please email [email protected] quoting your order number.

For missing parcels please check your online tracking details, and if after the estimated delivery time, the tracking status is still not showing any changes and the courier company cannot locate your shipment, then please contact us quoting your order number

Damaged in Transit.

Please be aware that when you sign for a parcel you are confirming you have received it in good condition. If packing is damaged we strongly recommend you check your parts before signing, it is very difficult to claim ‘damaged in transit’ when the courier company produces a form with your signature in the ‘received in good condition box’. If it is obviously damaged we suggest refusing the item and letting the courier return it to us. If you do accept it sign as ‘damaged’ instead of your normal signature and ensure you keep the packing for inspection. All damages must be reported within 7 days of  receiving your order.


All goods supplied are guaranteed to be as described by ourselves, we will list any faults or marks on the item.


In the first instance please contact us by email.

We always welcome feedback from our customers and are continually looking at ways to improve our service.

Privacy and Security

We will always treat the information we collect from you as personal and confidential. Your details will only be used to complete orders, provide you with the best possible service and, if you have requested, to enable us to send you information about promotional offers and new products or services. Your personal information will not be passed on or sold to any third party or company (unless we are legally obliged to) without your permission.

The type of information we will need from you includes: • Your name • Address • Phone number • E-mail address • Credit / debit card details • Year and model of your car(s) The personal information which we hold is held securely in accordance with our internal security policy and the law, and is used purely to improve our service to you and your cars. If you would like us to remove your details from our customer database and mailing list, or if you have any questions or comments about privacy please email us via our contact us page.

Trade Descriptions Act

Every care has been taken to ensure that the descriptions and specifications of our products on this web site are correct. However, whilst the colour reproduction is an extremely close representation, a slight variation in the actual goods can occur.

Limitations upon Liability

  1. Liability and Indemnity
    1. Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
    2. Subject to these terms, ASTON.PARTS will use reasonable endeavour’s to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website and ASTON.PARTS will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and further accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
    3. Subject to these terms and conditions, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out herein, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
    4. Subject to these terms and conditions, ASTON.PARTS will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
      1. Economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
      2. Loss of goodwill or reputation; or
      3. Special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
    5. Notwithstanding the above, subject to this clause 15, ASTON.PARTS aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same cause.
    6. This clause 15 does not affect your statutory rights as a consumer, nor does it affect the contract cancellation rights of a consumer purchasing by means covered by the Distance Selling Regulations.
    7. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused because of unauthorized access to information provided by you.
  1. Advice given by employee representatives of this company during telephone/Internet orders is based entirely upon information given by you, the purchaser with no inspection of any vehicle or part undertaken. As such, all advice given is indicative only and all such advice should be checked by the purchaser prior to order. Where advice is given after visual inspection by employee representatives of this company, such advice shall amount to an opinion only. Additionally, goods supplied are supplied only to correspond to the purpose or purposes for which goods of that kind are commonly supplied and not alternative uses to which they may be put. No liability for failure can be accepted by this company for such alternative use, amendment or modification.
  2. For trade buyers, the company is hereby excluded from any liability, howsoever arising, in respect of any express or implied condition, warranty or term, statement, representation whether statutory or otherwise, relating to the goods supplied. The trade buyer accepts that he is best placed to insure against losses which arise by virtue of any breach of this agreement and warrants that he carries adequate insurance in this respect.
  3. Goods ordered by the Buyer may not be compatible with vehicles which have been modified, adapted or altered. Where goods ordered by the Purchaser are not compatible by reason of modification, adaptation or alteration, ASTON.PARTS may accept such goods back into stock entirely at its discretion and shall either issue a refund or credit to the purchaser except where goods are specifically ordered for the purchaser where no such refund or credit will apply.
  4. Where goods purchased by the buyer are alleged to be defective, the purchaser agrees to return such goods to the seller for inspection and report (without the seller replacing the said goods prior to such inspection). The purchaser also accepts that it is reasonable to inform the seller of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow the seller to remedy the defect, failure or interruption. Parts modified or adapted by the purchaser shall no longer be warranted by the manufacturer nor shall the Company be liable for any failures resulting after modification because of such modification.
  5. Competition goods are supplied for specialist use and are subject to extreme heat and stress whilst in use. Life expectancy and durability are greatly reduced, and purchasers should note that any claim for failure/wear, shall not be entertained by ASTON.PARTS. It is acknowledged by the buyer of such goods that the foregoing statement shall be a relevant and important issue in any claim brought against the Company and the Company shall, in turn, place importance upon this clause. In addition, parts connected to parts supplied by this company may be placed under stress where specialist/competition parts are used, and purchasers should take advice from experts prior to purchase. Manufacturers may also limit guarantees when components are installed for competition use.
  6. Where goods are alleged to be either defective, incorrectly supplied, delayed or otherwise in breach of the implied terms of the buyers’ statutory rights, all losses which result from loss of competition points, awards, loss of entry fees or other similar losses, are excluded and shall not be reclaimable from the Company. In addition, the Company shall accept no liability for death or personal injury unless caused directly by the Companies own negligence.
  7. No liability is accepted by the company where purchasers attempt to modify or install components supplied where it is known or ought reasonably to be known to the Purchaser that the part supplied is incorrectly supplied or otherwise not in accordance with the order.
  8. The company accepts no liability in respect of failure to supply or other interruptions caused by matters beyond the reasonable control of the company, including but without limitation, strikes, lockouts, civil disputes, acts of God, war or actions by third parties.
  9. Notwithstanding any other provision of this Agreement, nothing in this Agreement shall confer a benefit on any person or persons not named as the purchaser herein (for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose).
  10. ASTON.PARTS markets its products on the basis that they will be used for domestic and/or racing use only, if you are planning to use them for business purposes, please make sure that you are covered by the appropriate insurances. Where you decide to use the products during a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.
  11. ASTON.PARTS shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
  12. You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by ASTON.PARTS.
  13. ASTON.PARTS reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.
  14. If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
  15. These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party except:
    1. ASTON.PARTS (as defined above) shall have the right to enforce any rights or benefits under these terms and conditions.
    2. ASTON.PARTS shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions.
    3. A person who is a permitted successor or assignee by virtue of these terms and conditions of the rights or benefits of these terms and conditions may enforce such rights or benefits.
    4. No consent from the persons referred to herein is required for the parties to vary or rescind these terms and conditions (whether in any way that varies or extinguishes rights or benefits in favour of such third parties).
  1. No delay or failure by ASTON.PARTS to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of ASTON.PARTS.
  2. These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and ASTON.PARTS relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and ASTON.PARTS for your use of this website.

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